Thunderbird Email Set Up

In this article, we will show you how to set-up your custom email username and password for the Thunderbird Web-Mail Application. 

 

Custom Email Set Up For Thunderbird

Step 1: Download Thunderbird Email Application

Or

Watch A Tutorial Here

Step 2: Have your custom email address and password ready

(If you are using CBM hosting, please contact our team to have a copy of your username and current password if you do not already have them)

Step 3: Input your username & email account in Thunderbird

Step 4: Click on Configure Manually

Step 5: Select IMAP or POP3

(If you are using multiple devices select IMAP only)

Step 6: Enter information as listed below for IMAP or POP3 Set up

STEP 7: Click Finish

IMAP SetUp

  1. Mail.yourwebsitename.com
  2. Standard Protection (Normal Password)
  3. Connection Security :SSL/TLS                         (Do not manually Change Incoming Port numbers It has to change by itself when selecting the connection security type.)
  4. Ensure Username Is correct with whole email NO SPACES
  5. Incoming port: 993
  6. Outgoingport: 465

POP 3 Setup

  1.    Mail.yourwebsitename.com
  2. Standard Protection (Normal Password)
  3. Connection Security: SSL/TLS                           (Do not manually Change Incoming Port numbers It has to change by itself when selecting the connection security type.)
  4. Ensure Username Is correct with whole email NO SPACES
  5. Incoming Port :995
  6. Outgoing Port:465

Watch Step By Step Instructions On Setting Up Your Custom Email Account

Are you still having trouble?

Fill out our customer service form and select “other”. Explain your unique situation and we will send you instructions on completing your customer support payment and schedule a technician to help you remotely solve the issue you are experiencing. 

Join Us For Office Hours

Every Tuesday: 10:00 am MST